Mental Health Resources & Crisis Lines Victoria BC

Crisis and support lines

CaveHill Counselling is not an emergency service. If you or someone you know is in crisis, please reach out to one of these free, confidential lines.

Immediate danger: call 911 or go to your nearest emergency department.
9-8-8 Suicide Crisis Helpline: call or text 9-8-8 (24/7, across Canada).
Vancouver Island Crisis Line: 1-888-494-3888 (24/7, phone).
1-800-SUICIDE (BC): 1-800-784-2433 (24/7).
310Mental Health Support (BC): 310-6789, no area code needed (24/7), for emotional support and mental health information.
KUU-US Crisis Line (Indigenous people in BC): 1-800-588-8717 (24/7).
Kids Help Phone (young people): 1-800-668-6868, or text CONNECT to 686868 (24/7).

The cost of counselling can be a barrier. These local and province-wide programs offer free or lower-cost options.

Citizens' Counselling Centre: lower-cost counselling in Greater Victoria.
Foundry Victoria: free health and wellness services for young people aged 12 to 24.
BounceBack: a free skill-building program for low mood, stress, and anxiety.
Living Life to the Full: low-cost courses that teach practical skills for coping with life's challenges.

Not sure what kind of therapy fits? These pages explain each approach, who it helps, and what sessions look like.

EMDR therapy: what it is, who it helps, and how we prepare before reprocessing.
Trauma & complex PTSD: staged, trauma-informed care focused on safety and stability.
Somatic therapy: body-based tools for nervous system regulation.
Anxiety counselling: practical and body-based approaches to worry and panic.
Couples & marriage counselling: how EFT and the Gottman Method work together.
Burnout & stress: recovery, boundaries, and rebuilding meaning.
CBT, DBT, psychodynamic, and solution-focused therapy.
Rates & insurance: session fees, payment, and extended health coverage.